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I've lost my contacts on my iPhone. How do I get them back?
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First Method:
- Go to settings
- Go to Mail
- Go to accounts
- Go to exchange and delete that account (the old account)
- Now "add account"
- Choose Microsoft Exchange
- Enter your email account
- At this point, it should take you through signing in and authenticating your account.
- At this point, make sure your contact button is turned on and your contacts should reappear on your phone.
Second Method:
If the first method doesn't work, another method that we have seen to try is:
Go to Settings>Mail>Accounts>Exchange and make sure that all of your “sliders” are on. We have seen numerous iPhones where they only have mail selected.
Third Method:
A third option, which is similar to your first option, is the following:
https://drive.google.com/file/d/1-f23pXR4LAfkbzfJHfiUgC424_pJhgdZ/view?usp=sharing
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