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Reporting Chrome Book Problems in Incident IQ/Troubleshooting Tips/Purchase Damage Waiver Insurance

Chrome book insurance reminder 10/26/2022 open here

Want to purchase Damage Waiver/Insurance (Open in English here)  (Open in Spanish here) on your child's chrome book?   

Stay Informed:  *Damage Waiver Insurance Link Information   *Resources Page - Emergency Broadband Benefit Program

Incident IQ Reporting Issues with  my child's Chrome Book  - Hello, We are sorry that you are experiencing issues with the Chrome Book for your child.  Please go to this link:  > scroll down to  Incident IQ Remote Ticketing

 Troubleshooting tips for Chrome Book Open Full List Here 

QUICK TIP FOR A HARD REBOOT:  All at one time - hold in these 3 buttons; power button/escape button/refresh button (this is the little circle with an arrow on the end) for 1 1/2 minutes - time it - then release all 3 at once, close the cover and then open back up - in a few seconds - it should restart.

 Student Log In / Clever Badges:

  • Dog ate the clever badge? No problem! We can send you another one through email or print one that you can pick up.   OR
  • Manual log would be USER NAME & PASSWORD

USER NAME is *last 2 digits of child's graduation year - *1st 5 letters of last name (if less than 5 use whole last name) - *1st 3 letters of first name)  Examples:  32kellegin  37dayder

PASSWORD is child's student ID #

If you aren't exactly sure of your child's user name or password; email 

Thank you!